Frequently Asked Questions

There are no hidden costs or charges when you order from Promallshop. All costs are 100% visible before and at the end of the checkout process.

We'll send you an email and SMS notifications once your order has been confirmed.

When you shop on Promallshop, you can be rest assured that you can return your product if your product is eligible for return. To learn more about our return policy, please read our Terms & Conditions

We currenly support online payment, Bank transfer and Cheque payment

Not to worry, we will try to reschedule your order the next business day. We will make a total of 2 attempt to deliver the package, before cancelling your order. We will also notify you about the status of your delivery via email ans SMS You can check the status of your order anytime by following the simple steps below:

Can I use two payment methods when ordering online? Sorry, we only accept one payment method per order.

Delivery is available in most locations across the country. Ordered goods are delivered within 2 to 4 days within across the Country.

Not to worry, we will try to reschedule your order the next business day. We will make a total of 2 attempt to deliver the package, before cancelling your order. We will also notify you about the status of your delivery via email ans SMS You can check the status of your order anytime by following the simple steps below:

Yes, our delivery agent will contact you to confirm your availability and exact location. Also, we will send you an email with details of the delivery agent when your package is out for delivery.